Technical Support, Customer Service
TeleTech, a pioneer in customer service is assembling a world-class team as we rewrite the customer care story. We are a global company that is 46,000+ employees strong. Together we are transforming the world of customer experience by helping our clients design and deliver simpler, more effective, efficient, and human customer service experiences that inspire customer loyalty and boost company profits.
Join our team as a Customer Service – Technical Support Representative today!
BILINGUAL IN ENGLISH AND SPANISH REQUIRED
This is a seasonal customer service role providing technical & customer service support via phone & video chat, to customers who require assistance navigating or trouble shooting issues they may experience within the product.
Do you love the idea of working from your home while still helping people face to face? If so, then ditch the hectic commute back and forth to work each day and trade it in for a walking commute in your slippers! If you are tech savvy, thrive in fast-paced environment, exemplify customer service and are searching for a Part Time job that provides the ultimate wok life balance, then search no more …TeleTech has an amazing career opportunity for you!
What’s in it for you?
* The opportunity to support a global Fortune 500 Company while working from the comfort of your home
* Career advancement opportunities
* Employee rewards and bonuses
* Fun, dynamic, supportive environment where you get to be part of a collaborative team
* Use of cool technology
* Chance to support other clients upon completion of this seasonal assignment
* Continuous training, coaching and development
* Opportunity to earn $11.25/hr
Do you have the following?
* 6 months or more of customer service experience
* High school diploma or GED equivalent
* Computer with high-speed internet – click here to see the TeleTech At Home Technology requirements: https://faq.workbooth.com/requirements.html#pc
* A webcam is required for this position. Candidates will be assisting customers via video chat
* Quiet, secure, home office space is required
* Strong technical skills including the ability to download products, install applications, navigate internet browsers and familiarly with operating systems including Windows
* Must present a professional appearance and be comfortable providing customer support via video chat
* A positive attitude & relentless tenacity
* Resilience, adaptability and the ability to thrive in a fast-paced work environment
* Strong communication skills and a passion for problem solving
* BILINGUAL IN ENGLISH & SPANISH REQUIRED
How to ApplyClick Here to Apply