Full Job Description
Title Alliance currently has an opening for a ResWAre Administrator with strong industry experience and excellent customer support skills in our Pittsburgh, PA office.??
Join us as we continue to expand our footprint and our brand!
We are looking for an energetic, focused, disciplined, computer-savvy individual that will help lead and spearhead the ResWare software implementation project as the lead administrator.? The ideal candidate must not be afraid of digging into details and working with executive management, title and escrow professionals, ans software company professionals to gather, create, and administer workflow processes, document templates, fees, user roles etc. and then continue to administer changes to ResWare over the long term.
Valuable attributes include: logical, rational, analytical, and objective with the ability to analyze and synthesize processes and workflows.? Previous experience in other title and escrow packages(s) is preferred.? After initial set-up, candidate will be responsible for making updates continuously as the company grows and changes.? Experience with SQL, writing reports in Crystal Reports or SQL Serving Reporting Services is not required, but beneficial if custom reports are needed.
Tasks performed by a ResWare Administrator?
Attend face-to-face ResWare Administrator Training, without interruptions
Configuration and population of the system after on-site training
Assist with training other employees and company-wide roll out of ResWare
Communication with Adeptive and internal corporate team
First level support of employees after roll out
Transit of an “ideal” ResWare Administrator
Not afraid of technology
Left-brained (logical, rational, analytical, objective)
Not afraid of digging into details and figuring things out
Focused and self-disciplined
Understand company processes and products
The best ResWare Administrator are not IT people, but instead are process people that enjoy digging into details and who are not afraid of technology?
Time commitment for the primary ResWare Administrator
During set-up period: 30-40+ hours a week
On-going and set-up maintenance period after initial implementation: 15-30 hours per week, depending on changes being requested by management.?
Company – Title Alliance
Website: https://www.titlealliance.com/Click Here to Apply