Job Category:


Pay: TBD

Full Job Description

Title Alliance currently has an opening for a ResWAre Administrator with strong industry experience and excellent customer support skills in our Pittsburgh, PA office.??

Join us as we continue to expand our footprint and our brand!

We are looking for an energetic, focused, disciplined, computer-savvy individual that will help lead and spearhead the ResWare software implementation project as the lead administrator.? The ideal candidate must not be afraid of digging into details and working with executive management, title and escrow professionals, ans software company professionals to gather, create, and administer workflow processes, document templates, fees, user roles etc. and then continue to administer changes to ResWare over the long term.

Valuable attributes include: logical, rational, analytical, and objective with the ability to analyze and synthesize processes and workflows.? Previous experience in other title and escrow packages(s) is preferred.? After initial set-up, candidate will be responsible for making updates continuously as the company grows and changes.? Experience with SQL, writing reports in Crystal Reports or SQL Serving Reporting Services is not required, but beneficial if custom reports are needed.

Tasks performed by a ResWare Administrator?

Attend face-to-face ResWare Administrator Training, without interruptions

Configuration and population of the system after on-site training

Assist with training other employees and company-wide roll out of ResWare

Communication with Adeptive and internal corporate team

First level support of employees after roll out

. Requirements:
Transit of an “ideal” ResWare Administrator


Not afraid of technology

Left-brained (logical, rational, analytical, objective)

Not afraid of digging into details and figuring things out

Focused and self-disciplined

Understand company processes and products

The best ResWare Administrator are not IT people, but instead are process people that enjoy digging into details and who are not afraid of technology?

Time commitment for the primary ResWare Administrator

During set-up period: 30-40+ hours a week

On-going and set-up maintenance period after initial implementation: 15-30 hours per week, depending on changes being requested by management.?


Company – Title Alliance


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