QuickBooks Integration Specialist

Why JobNimbus?

Here at JobNimbus, we’re making contractors heroes. Within the first 12 months of using the JobNimbus CRM, contractors increase revenue by 43% on average. We save business owners 8 hours per week per employee. With the extra time and money JobNimbus saves, local businesses can provide higher-quality service to homeowners and higher-quality jobs in their communities. All over the country, roofers, solar installers, and other contractors are tossing excel spreadsheets and filing cabinets in favor of a solution that can grow with them.

We don’t think of JobNimbus in terms of leads and revenue, although we’re passionate about our data. We think in terms of lives & businesses changed. And we couldn’t do it without our fearless team of innovators, rule-breakers, and industry-shakers. That’s you!

About the role

We are currently seeking a tech-savvy QuickBooks Integration Specialist to join our customer experience team in finding innovative solutions for our customers.

Your day-to-day

• Providing thorough customer service regarding JobNimbus/QuickBooks integration questions via phone calls, emails, and screen share meetings
• Expertly advising customers through connecting and troubleshooting the JobNimbus/QuickBooks integration
• Actively working with the customer to gain an awareness of all aspects of their business in order to recommend solutions
• Proactively submitting feedback recommendations for the constant improvement of the JobNimbus/QuickBooks integration
• Assisting with the creation of QuickBooks integration training modules for JobNimbus employees and customers
• Communicating effectively with customers, the development team, and the larger CX department
• Collaborating both remotely and in-office with other members of the CX team

Does this sound like you?

• Out-of-the-box thinking in order to engineer unique solutions to problems
• Ability to rapidly learn & integrate complex software
• Confidence to consult with customers on QuickBooks best practices
• Empathy for customer urgency to rapidly resolve QuickBooks integration concerns
• Personally motivated to constantly increase skills and knowledge
• Highly organized and able to prioritize tasks and time daily

Required Skills

• Experience with QuickBooks Online and/or QuickBooks Desktop
• Entry to mid-level customer training experience
• Excellent written and verbal communication skills
• Proven attention to detail

Desired Skills

• Hubspot experience
• Bookkeeping experience
• Previous experience in the construction industry
• CRM experience

What we offer

• A stable, high-growth, and profitable company YoY
• Competitive salary DOE
• Flexibility and work remote opportunities
• Comprehensive benefits package
• Flexible PTO
• Paid Parental Leave
• 401K
• Catered lunch every Wednesday
• Onsite gym

If you have any questions regarding this job post, please email jobs@jobnimbus.com