Job Category:

Phone Support


Pay: TBD

Full Job Description

ModSquad is a global provider of managed digital engagement services. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Zendesk, and Topps, to name a few. We bring companies closer to their customers than ever before. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad’s expertise to work. With experienced Mods available in 50+ languages in 70+ countries, we’re your squad for the digital world.
The project is for a health coaching app that is provided through the user’s employer. This is an inbound/outbound phone-support project.
As a member of this team, you will respond to customer inquiries via the phone as well as making calls to users 65+ and helping them enroll and set up their account.

Selected candidates would need to have the patience to work with this clientele that may not be technically savvy.
Available Hours:This is 24/7 project, but most help is needed late at night or early morning.
Requirement:Selected candidates must install ModSquad’s security software and Amazon workstation.

The ideal candidate:

  • Must be located in the United States
  • Has a quiet work area to take phone calls
  • Has experience in talking to persons 65 and older
  • Has a patient and kind demeanor
  • Strong attention to detail
  • Has experience in downloading and troubleshooting apps in iOS and Android
  • Has Zendesk Experience (a plus!)
  • Can commit to 20 hours per week.
  • Can make a 90-day commitment to this project.

To Apply:Click the “Apply For This Job” link on this page.
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Individuals seeking employment at ModSquad are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

Company – ModSquad

Website: https://modsquad.com/

Click Here to Apply