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Job Category:

Fingerprint Operator


Pay: 16.49/hr

Full Job Description

Job Title: Fingerprint Operator (PART TIME)

Location: United States, Silver Spring, MD (20904)

Rate of pay is based on the SCA rate of $16.49/hr with a Health and Welfare benefit of $4.22/hr

  • Work Schedule Duration is dependent upon appropriate Census guidance regarding COVID-19 protocols.

The ability to work ALL SHIFTS is highly desirable!

    • Tuesday 10:30AM – 7:30PM
    • Wednesday 10:30AM – 7:30PM
    • Thursday 10:30AM – 7:30PM
    • Friday 10:30AM – 7:30PM
    • Saturday 10:30AM – 7:30PM

 

Introduction:

This is an entry-level, part-time position and prior experience in the field or a related field is not required. You will receive training in taking and verifying personnel fingerprints, making comparisons of rolled inked and computer image fingerprints, use of fingerprint scanning equipment, completing fingerprinting forms and submitting reports at the end of the fingerprinting session.

Please Note: This is a seasonal part-time position.

Type of EmploymentPart -time / On-call

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill set, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications Required:

  • High school diploma or equivalent is required.
  • Must be able to obtain Census Security Clearance.
  • The ability to complete or assist persons in scheduling appointments, addressing questions and the completion of forms, needed for fingerprinting services.
  • Experience with methods and techniques of customer service and proper phone etiquette.
  • Basic computer skills and knowledge of electronic equipment, including applications and data entry.
  • Flexibility to deal with changing work environment and problem solve with issues related to fingerprints and identification.
  • Must be able to take and understand virtual training and seek help if candidate has questions.
  • Follow oral and written instructions, gain and maintain productive working relationships.
  • Able to work under minimal supervision.
  • Effective Customer Service and management skills/capabilities; including a demonstrated ability to work cross-functionally (internally) and/or externally.
  • Strong English language skills (both written and verbal).

Duties and Responsibilities:

  • Responsible for successfully completing the Onboarding Appointment of the Selectee whether by a previously scheduled appointment or walk-in.
  • Operate fingerprint reader/document imaging equipment to create electronic files, using provided software
  • Collect two sets of ten-finger fingerprints for individual selectees in either digital and ink formats.
  • Enter data into computer as appropriate.
  • Troubleshoot and adjust equipment when necessary.
  • Maintain production area in a neat and orderly condition.
  • Provide excellent customer service to internal and external customers
  • Adhere to all company policies and procedures regarding the secure handling of selectee data, security and confidentiality.
  • Perform administrative duties such as time keeping, shift schedules, daily activity reports, card inventory, equipment inventory, and requisitioning supplies.
  • Perform assigned trainings in a timely manner
  • As this is a remote position, reliable communication methods are essential

Non-Essential Functions:

  • Additional responsibilities as assigned by management.

Physical Demands:

While performing duties of the job, the successful candidate will be exposed to normal demands of an office environment, including:

Physical Demands:

While performing duties of the job, the successful candidate will be exposed to normal demands of an office environment, including:

Sitting and working on a computer for long continuous periods each day, effective communications by telephone, email and face-to-face, standing, walking, sitting, handling and feeling objects or controls, reaching, talking and hearing, lifting and/or moving up to 25 pounds and specific vision abilities including close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust and focus.

Work Environment:

  • General office environment. The work area is adequately lighted, heated, and ventilated. The noise level in the work environment is usually moderate.

Travel Requirements:

    • Ability to travel within locations designated.

 

Qualifications

Skills

 

Preferred

Computer/IT Skills
Intermediate
 

Behaviors

 

Preferred

Enthusiastic: Shows intense and eager enjoyment and interest

Motivations

 

Preferred

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

 

Preferred

High School or better.

 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Company – Indrasoft