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Job Category:

Call Center, Customer Service, Education & Training, Sales


Pay: TBD

Overview

We are currently seeking for a work from home Education Coach to join our Achieve 911 Department. Employees will help students examine academic concerns and perceived barriers to success and empower them towards positive behavior changes. Employees will aim to heighten awareness of what it takes to achieve academic success and anchor this with new strategies, a supportive relationship, and personal accountability.

Requirements

  • Must be able to write and speak fluent English
  • Experience with US customers in Education / Teaching and/or Tutoring
  • Customer service and/or sales experience is a plus
  • Location – Home-based outside USA
  • Ability to work up to 25 hours per week within Monday to Friday 9 am – midnight Eastern Time and Saturdays and Sundays between 10 am – 5 pm Eastern Time
  • Taking inbound calls from and making outbound calls to students regarding help requests / exam concerns
  • Identifying problems and helping students solve their difficulties efficiently through research and sale of adequate company’s product / offer to help students
  • Encouraging and motivating a positive attitude and action of students in regards to taking and passing exams
  • Assisting in maintaining and monitoring electronic data for established customers

Benefits

Why Work for Achieve Test Prep?

Achieve helps working college students assess their ability to earn college credits using the credit-by-exam process. For those who are not exam ready, Achieve provides online exam prep courses and 1:1 tutoring, facilitated by seasoned instructors, to increase students’ likelihood of earning college credits via credit-by-exam.

Our purpose is to increase the number of working college students that graduate, and do so in a way that protects students’ financial health.

Employee engagement and development is one of the keys to our success at Achieve! We believe our employees empower our company and are the reason for our success. Embracing a work-from-home model for the entire company, all employees enjoy a better work-life balance through flexible work schedules. We offer on-the-job training and career advancement opportunities. Does Achieve sound like the place for you?

Company – Achieve Test Prep