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Job Category:

Call Center, Computer & IT, Technical Support, Customer Service

Pay: TBD


Overview

ModSquad is currently seeking experienced Customer Support Agents to provide phone and email support for one of our elite clients.

As a member of this team, you’ll respond to customer inquires via email and phone calls.

The Ideal Candidate:

  • has customer service experience.
  • has excellent written and verbal communication skills.
  • has experience using streaming services.
  • is flexible and has at least 20 hours of availability each week.
  • has a quiet environment to take calls and a working headset.
  • can begin orientation ASAP.
  • is used to work in a multilingual, busy team
  • is used to work with backend tools
  • is willing to install ModSquad security software on their work computer and a 2FA app on their phone (Duo Mobile)
  • is based in US or UK preferably
  • speaks English at an idiomatic level
  • Zendesk experience is a HUGE plus!

Availability: 20 hours a week OR MORE. Hours are very very flexible and basically round the clock. Weekend availability is a must.

Company –  ModSquad

Website – https://modsquad.com/

Click Here to Apply