Job Category: Customer service

Location: United States (Dodgeville, WI)

$12.65/ hr.


Customer Service Specialist Evenings
Would you like to join an award winning Customer Service Team with the ability to go above and beyond for customers? Do you enjoy shopping and making people happy? We believe every customer deserves the absolute best. And that’s just what you’ll deliver, each step of the way. We listen to our customers. We swap stories. And we build loyal relationships you won’t find anywhere else. We invite you to become a member of our legendary Customer Service Team.
Our Customer Service Specialists are renowned for their helpfulness and product knowledge.  After completing our world-class paid training, you will assist either our Lands’ End consumer or Shop Your Way® reward program members in a professional, courteous and helpful manner.
Required Experience

  • Great customer service skills and previous sales experience are a big plus, though we’ll hire for attitude and aptitude over experience any day.
  •  Enthusiastic, friendly and professional verbal communications.
  •  Proficient with the internet, data entry and the ability to swiftly move between multiple programs.
  • Highly reliable and punctual.
  • The ability to perceive and interpret a situation and act upon it in an appropriate manner.
  •  Organized, accurate and detail oriented.
  •  Bilingual, Spanish speaking specialists are valuable with our rewards program members and paid .50¢/hour premium.

Starting Pay: $12.65/hour plus shift and weekend premiums

Choose one of these paid training sessions:
9/15 – 9/23 – Evenings (Rewards Program)
10/24 – 11/10 – Evenings (Lands’ End)
Availability after Training:
Three shifts per week with one of these being Saturday or Sunday.
Evening Shifts: Select start time between 3:00-5:00 p.m., end time 11:00 p.m. Four shifts and some later end times are necessary during peak weeks between Thanksgiving and Christmas.

Physical Requirements:
This is a stationery position, continuously talking with customers while working on a computer for 6-8 hour shifts.
Lands’ End is a classic American lifestyle brand with a passion for quality, legendary service, real value and a simple two-word promise to stand behind everything it sells: Guaranteed. Period.® Lands’ End delivers timeless style for Men, Women, Kids and the Home. With over 50 years of experience, Lands’ End is renowned for its culture of service for the customer and is recognized as an innovator in the industry. Lands’ End is publicly traded and listed on NASDAQ under the trading symbol (LE).


How to Apply

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