Call Center, Inbound Call, Customer Service
To be discussed.
LiveOps is looking for people to work from home taking pizza orders for a well-known pizza delivery client. If you have ever called in an order for take-out or pizza delivery, then you know what this work-from-home customer service opportunity is all about.
On these calls, you will use your customer service skills and attention to detail to help callers place their pizza orders. On some calls you may check on the status of an order, or use your problem-solving skills to find a coupon code for the caller or to connect them with a store in their area.
We are looking for people who are quick and efficient with a clear phone voice and a love for delighting callers. You should have a quiet place to work and if you are invited to become an agent, you will need to provide a landline phone, headset, and computer that meet our technical requirements (these can be reviewed here: www.join.liveops.com/requirements).
This is a work-from-home customer service contract opportunity to be your own boss and work with the premier work-from-home company. LiveOps independent contractor agents enjoy free, awarding-winning, online certification sessions that help them prepare to take calls from home. Through these sessions and a variety of online resources, you can access all the information you need to succeed – from product information to client tips on how to generate sales and increase your earning potential. Plus you have the support of one of the largest work-from-home agent communities, the LiveOps Nation.
This is a great opportunity for anyone looking for a flexible schedule and remote work that they can do from home or from another location of their choosing.
What are the Calls Like
On these calls you will work from home taking pizza orders for a well-known pizza delivery chain.
Agents will help callers by taking their food order, asking if they want a side or dessert, and then placing the order using the client’s online application. You may also help callers by finding coupon codes for deals they heard about on TV or radio, checking on the status of their order, or transferring them to their local store locations.
These calls are short and can come in quickly, especially during peak times. Agents will have a dedicated line so that they know every call is from the same pizza client, and online chat will be available if you need help during the calls.
Independent agents earn money for time spent talking on the phone and may also receive performance-based pay, or incentives. The talk-time rate for this client is $0.22 cents per minute of talk time.
Applicants looking to maximize their earning potential should plan to take calls on nights and weekends.
Skills needed for success
* Desire to be your own boss and to work remotely
* Passion for delighting customers
* Excellent communication skills
* Attention to detail
* Accurate data entry ability
* Ability to multi-task
* Ability to set up and maintain your office, including the cost of your own office equipment. Click Phone and Computer Requirements from the top menu to review the LiveOps requirements.
Ability to learn and use customized software and applications
How to ApplyClick Here to Apply