Job Category:

Customer Service Representative


Pay: TBD

Full Job Description

Are you looking for a rewarding career with a growing company? Come join our team! Home Care Delivered, established in 1996, is a fast growing medical supply company, providing medical supplies to customers in home and community based settings. We are looking for candidates who are career-minded, top-performers and who have the skill set and ability to develop, drive, implement, and deliver superior results.

Job Summary

  • The customer service representative will call on existing customers to follow up on their medical supplies and provide exceptional customer service.

Essential Duties

  • Communicate with customers in a highly professional, caring and knowledgeable manner.
  • Respond to customer inquiries and handle any concerns that they have.
  • Properly document and note all orders worked with actions taken and other pertinent information.
  • Meet & maintain department productivity standards as communicated by the Customer Service Management team.
  • Maintain a high level of professionalism with customers and work to establish a positive experience with every caller.
  • Performs all other duties as assigned, which may vary at any time with or without notice.

Education

  • High School Diploma or GED – Required

Experience

  • One or more years of Call Center experience -Preferred
  • Excellent verbal and written communication skills.

Hours for the position are 10-7 Mon-Thurs, 9-6 Friday

HCD’s Values

Inspire-A high performing team united by a common purpose.

Innovate – To relentlessly collaborate and improve.

Be Compassionate-By always being kind, caring and respectful.

Show Gratitude-By honoring our teammates, partners & customers.

Act Boldly-through dreaming big and moving with courage.

Monday – Thursday 10:00- 7:00
Friday 9:00-6:00

Company – Home Care Delivered, Inc.

Website: https://www.hcd.com/contact/

Click Here to Apply