Customer Service Representative
Full Job Description
Are you looking for a rewarding career with a growing company? Come join our team! Home Care Delivered, established in 1996, is a fast growing medical supply company, providing medical supplies to customers in home and community based settings. We are looking for candidates who are career-minded, top-performers and who have the skill set and ability to develop, drive, implement, and deliver superior results.
- The customer service representative will call on existing customers to follow up on their medical supplies and provide exceptional customer service.
- Communicate with customers in a highly professional, caring and knowledgeable manner.
- Respond to customer inquiries and handle any concerns that they have.
- Properly document and note all orders worked with actions taken and other pertinent information.
- Meet & maintain department productivity standards as communicated by the Customer Service Management team.
- Maintain a high level of professionalism with customers and work to establish a positive experience with every caller.
- Performs all other duties as assigned, which may vary at any time with or without notice.
- High School Diploma or GED – Required
- One or more years of Call Center experience -Preferred
- Excellent verbal and written communication skills.
Hours for the position are 10-7 Mon-Thurs, 9-6 Friday
Inspire-A high performing team united by a common purpose.
Innovate – To relentlessly collaborate and improve.
Be Compassionate-By always being kind, caring and respectful.
Show Gratitude-By honoring our teammates, partners & customers.
Act Boldly-through dreaming big and moving with courage.
Monday – Thursday 10:00- 7:00
Company – Home Care Delivered, Inc.
Website: https://www.hcd.com/contact/Click Here to Apply