Job Category:

Customer Claims Specialist


Pay: $16 an hour

Full Job Description

LevelUndisclosed

Job LocationCorporate Headquarters – Phoenix, AZ

Remote TypeN/A

Position TypeUndisclosed

Education LevelHigh School

Salary Range$16.00 Hourly

Travel PercentageUndisclosed

Job ShiftAny

Job CategoryUndisclosedDuties and Responsabilities

After Hours Specialist (Part-Time after completing full-time training)

CRS Temporary Housing is a leader in our industry providing temporary housing solutions to individuals who are displaced from their home due to loss. Working with insurance companies and the policyholders, we provide a variety of solutions to make this difficult time easier.

Our office is located near Metro Center in Phoenix, AZThis part-time position will be set up to work from home, and may come to the office periodically for training and/or meetings. Computer and phone equipment will be provided. You must have reliable high-speed internet service and a suitable workspace at your residence.

The schedule will include approximately 5 hours each day on Friday/Saturday/Sunday/Monday. The shift may be 10 AM – 3 PM or something similar. The hourly rate for this position is $16.00 per hour.

PLEASE NOTE APPLICANTS MUST BE AVAILABLE FOR FULL-TIME TRAINING SCHEDULE MONDAY – FRIDAY FROM APPROXIMATELY 8:30 AM – 5:00 PM FOR 1-2 WEEKS, THEN WILL TRANSITION TO THEIR PART-TIME SCHEDULE.

Duties and Responsibilities

  • Answer incoming phone calls, assisting callers or transferring calls as appropriate.
  • Focus on outbound calls during the shift to verify hotel check-outs.
  • Take hotel and housing requests from insurance adjusters.
  • Complete hotel bookings as needed.
  • Input and maintain accurate records and customer details into the Sales Force program.
  • Provide superior customer service.
  • Demonstrate professional communication and behavior at all times while on the job.
  • Complete report requests, literature requests, or other duties as assigned.

Qualifications

  • One or more years Customer Service experience.
  • Ability to communicate effectively verbally and in writing with internal and external parties.
  • Attention to detail with strong ability to multitask.
  • Intermediate computer experience – MS Word, Outlook, Excel.
  • Ability to consistently meet and exceed established standards for quality and productivity.
  • Ability to remain calm and professional during potentially stressful situations.
  • Stable work history with excellent attendance.
  • Ability to work efficiently in a fast-paced environment.
  • Strong work ethic, sense of urgency and deadline oriented.
  • Typing speed 45 wpm or higher preferred.
  • High School Diploma or equivalent required.

Company – CRS Temporary Housing

Website: https://crsth.com/

Click Here to Apply