Job Category:

Care Specialist


Pay: $15 – $17 an hour

Full Job Description

Job Summary

  • To provide quality, compassionate services in accordance with the client’s program and care plans. The primary goals are to promote consumer dignity, independence, comfort, mobility, personal appearance, and safety.

Duties/Responsibilities

  • At the direction of the office Assistant Agency Manager and/or the office Schedulers the Care Specialist will receive their various assignments daily. Schedules can and will be adjusted on a last-minute basis depending on the needs and clients
  • Based on program of the client being assigned the following duties will be performed:

HCBS/Private Pay/VA Clients

  • Performs homemaking and personal care duties in the client’s home, during the hours and on the days assigned
  • Assists the client with other needs as outlined by the care plan
  • Recognizes the importance of a clean, healthy environment in performing household tasks and takes measures to keep the home in safe condition
  • Protects and respects the confidentiality of all client records and relationships and keeps all client personal health information according to policy
  • Completes requisite paperwork and documentation on time and accurately
  • Attends training applicable to the duties performed and makes other training needs known to the office staff
  • Follows agency policies and procedures
  • Communicates with the appropriate office personnel on client needs and assists in coordinating care with family members
  • Performs other duties as assigned

IHSS Clients

  • In the consumer’s home performs skilled attendant, personal care, and homemaking duties outlined in the care plan, during the hours and on the days assigned by the consumer or authorized representative
  • Recognizes the importance of a clean, healthy environment in performing household tasks and takes measures to keep the home in a safe condition
  • Protects and respects the confidentiality of all client records and relationships and keeps all client personal health information according to policy
  • Completes required paperwork on time and accurately
  • Attends training applicable to the duties performed and makes other training needs known to the office staff
  • Follows state regulations and office policies and procedures
  • Communicates with the appropriate office personnel on consumer needs
  • Immediately reports all incidents to the office
  • Performs other duties as assigned by the consumer that fall within state regulations, the policies of this agency and as time allows
  • Caregiver Check Offs – After completion of training Care Specialist will, under the supervision of the RN’s, conduct caregiver check off’s in the homes when needed
  • Setting up equipment for Video Observation of client visits
  • Coverage Assurance. In conjunction with schedulers respond to situations where scheduling conflicts, emergencies and/or call outs arise that could result in a missed visit. Ensure that Private Pay clients are started immediately with care. Work with clients who are not utilizing full hours due to lack of caregiver.
  • Miscellaneous: Perform other functions as directed by the Supervisor, Agency Manager, and/or the Home Care Administrator (Items may include, but not limited to filing, phone coverage or special projects)

Supervisory Responsibilities

  • None

Required Skills/Abilities

  • Ability to communicate pleasantly, professionally, and effectively with office staff and third parties in person, writing and over the phone
  • Excellent verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Demonstrates initiative regarding collaboration and independently performs high quality work
  • Familiarity with the concepts, practices, and procedures of the home care industry
  • Ability to function well in a high-paced, and at times, stressful environment
  • Proficient with Microsoft Office Suite and other related software
  • Excellent time management skills with a proven ability to meet deadlines
  • Excellent organizational skills and attention to detail
  • Strong analytical and problem-solving skills
  • Ability to prioritize tasks and to delegate them when appropriate
  • Excellent problem-solving skills
  • Thorough in all aspects of the job
  • Collaborative and Coachable

. Requirements:

Education

  • High school/GED or equivalent desirable
  • Basic First Aid and CPR preferred, but not required

Experience

  • Experience in the field of home health care is preferred but not required
  • Experience managing a home and family or caring for disable individuals is extremely desirable
  • Current driver’s license required

Working Conditions

  • Prolonged periods of sitting at a desk and working on a computer
  • Essential physical requirements, such as standing, kneeling, squatting, stooping, or typing
  • Physical effort/lifting, such as sedentary – up to 10 pounds; light – up to 20 pounds; medium – up to 50 pounds; heavy – over 50 pounds
  • May be required to work weekends, nights, or be on-call as a regular part of the job

Working Location(s)

  • Client Homes

Travel Requirements

  • Travel to and from assignments within a 60-mile radius is expected

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

PeopleCare Health Services 2021 Benefit Information

Full-Time / Salaried & Hourly Office Employees

  • Medical: Office Visit Co-Pay Plan (Minimum Essential Coverage) – 100% paid if no other coverage*
  • Medical: Catastrophic Medical Plan Reference Based Pricing (Minimum Value Plan) *
  • Direct Primary Care Membership – 100% paid if no other coverage*
  • Group Life, AD&D – 100% paid*
  • Long Term Disability – 100% paid*
  • Dental Insurance – 100% Paid*
  • Vision Insurance*
  • Voluntary Supplemental Benefits* – Accident Insurance, Critical Illness Insurance, Life Insurance, Short Term Disability Insurance
  • Employee Assistant Program*
  • Paid Vacation Leave – Accrues based on years of service starting with 10 days per year up to 20 days per year**
  • Paid Sick Leave – 48 hours per year
  • 401(k) retirement plan after 1 year of service
  • Seven (7) paid holidays – 6 company designated and 1 floating holiday
  • Referral bonuses for staff positions

Part-Time / Hourly Office Employees

  • Medical: Office Visit Co-Pay Plan (Minimum Essential Coverage) *
  • Direct Primary Care Membership*
  • Paid Vacation Leave – Accrues based on years of service starting with 10 days per year up to 20 days per year**
  • Paid Sick Leave – 48 hours per year
  • 401(k) retirement plan after 1 year of service
  • Available 1st day of the month following 60 days of employment

** Available 1st days of the month following 90 days of employment

Position Classification Information

Department: Operations

Companies Assigned: 44445

Position Family: Operations

Career Level: Individual Contributor

EEO Class: 9 – Service Workers

Workers Compensation Class: 883515 – Homemaker Service Physical Assistance

FLSA OT Exempt Classification: No Pay

Grade: 2

Pay Range: $15 – $17 per hour

Revision Date: 1/1/2021

Company – PeopleCare Health Services

Website: https://peoplecarehs.com/

Click Here to Apply