Job Category
Customer Service
Pay
$9 to $13 per hour. Pay rates vary depending on the skill sets needed for each client.
Company
Requirements
Computing Minimum Specifications:
- Desktop or Laptop (Apple/Mac, Tablets, Winbooks, Windows Mini PCs, Chromebook, & Android systems are not compatible)
- All peripherals must be wired. No wireless Keyboard, Mouse, or Headset
- 19” Monitor with 1280×1024 minimum resolution
- Anti-virus – (Symantec (Norton), McAfee, Kaspersky, AVG, Trend Micro, Windows Defender, or Microsoft Security Essentials)
For Windows 7
- RAM – Required 2 GB
- Processor Speed – Dual Core 2 Ghz or better
- Free Space – 20 GB
- 12GB Free hard drive space
- 2 available USB ports
For Windows 8
- RAM – Required 4 GB
- Processor Speed – Dual Core 2 Ghz or better
- Free Space – 20 GB
- 12GB Free hard drive space
- 2 unused USB ports
Internet – Minimum Specifications:
- Internet speed – download speed 1.5 MB; upload speed 1.5MB
- ISP must be highly stable with no packet loss and latency under 100ms
- DSL or Broadband Required – WiFi, WiMax, Satellite, and/or Hotspots are NOT allowed
- Home Router with wired link to PC
Sitel requires Internet not be used for non-work related purpose during working hours; including media streaming, ripping, gaming, or other web usage by other members of household that may negatively impact your networks performance.
Other Technical Requirements
- Approved Headset
- Basic home phone line is required including traditional phone lines and/or cable based (Comcast, Verizon, etc.) – VoIP service such as Skype, Vonage, magicjack, etc. are NOT allowed
For your convenience, the application process includes a built-in computer diagnostic test to determine if your computer meets our requirements.
Benefits
- Paid professional training attended from the comfort of your home
- Medical and dental benefits for full-time employees 401(K)
- Hourly based pay with possible incentive opportunities Vacation and holiday pay
- Paid through direct deposit or total pay card (debit card)
- Hired as an employee rather than independent contractor
- Full and part-time shifts available
- Employee discounts with Sitel’s many major brand-name partners including consumer electronics companies, PC manufacturers, satellite service providers and mobile communication companies.
How to Apply
Click Here to Apply