Job Category: Customer Service Representative

Location: Work from anywhere (Global)


Overview

You’ll need to be a dynamic person that has a unique combination of technical skills, aptitude for learning new ones, and team-oriented mindset. We have an amazing support group already in place and are looking to add one more person to our team.

We need someone who is extraordinary in his or her ability to take the ball and run with it. If you need a lot of direction and supervision this isn’t the position for you. On the other hand, if you love to go above and beyond the call of duty, are able to think outside the box, and want to work with truly creative and dynamic people, this might be a great fit.

Requirements

  • You take great joy in answering questions and solving the problems of our fantastic customers.
  • You know how to really listen and have empathy for the customer’s situation.
  • You’re great at answering emails and support tickets, and you’re not too bashful to get on the phone to work through customers’ issues in real time.
  • You THRIVE on going the extra mile…even when it’s not asked for.
  • You take pride in providing world-class support.
  • You’re not afraid to help build our knowledgebase of answers to frequently asked questions.
  • You possess technical adaptability in a constantly changing and expanding work environment.

How To Apply

Click Here to Apply