Customer services, Phone Handling
The GreenGeeks management team has over 40 years of experience in providing high quality, affordable website hosting. Your account will utilize only the best of breed server hardware, the most dependable network providers and the most up to date software programs available anywhere on the internet. In addition your GreenGeeks account will have a positive energy footprint on the environment as we replace, with wind power credits, 3 times the amount of energy your website will use.
* At least 3 years of experience with cPanel/WHM & the web hosting industry
* Has an understanding of shared, reseller, vps and dedicated server hosting.
* Has experience with WHMCS, Kayako and OpenVZ
* Has a firm understanding of open source software such as WordPress, Drupal, Joomla, etc.
* Is able to quickly and efficiently handle web hosting related issues such as DNS, FTP, PHP-based errors, etc.
* Has a reliable high speed internet connection.
* Comfortable speaking with customers via telephone.
* Inbound Telephone Level 1 Support & Sales
* VPS Support
* Site Migrations