Job Category: Customer Service Representative

Location: Work from anywhere (Global)


Overview

Enhance our customer service department by representing the Company in a professional manner by responding to customer telephone and email inquiries, key word searches, and working on projects to enhance EmbroideryDesigns.com.
Job Responsibilities:
• Responding to all email inquiries;
• Providing telephone and computer support;
• Working with programmers to implement improvements to the website;
• Providing key word analysis for website search functions;
• Offering suggestions to improve customer service based on recurring technical problems recognized in the process of providing customer service
Job Requirements:
• Basic knowledge of personal computer software concepts
• Ability to work independently
• Honest and trustworthy
• Excellent interpersonal skills
• Time management skills
• Excellent organizational skills
• Possess cultural awareness and sensitivity
• Proficient in Microsoft Word

How To Apply

Click Here to Apply