Job Category: Customer Service Representative
Location: Work from anywhere (Global)
Looking for a talented customer success person to help us engage, grow, and support our current and growing new customer base.
You might be a good fit for this if…
- You’re a natural problem-solver and enjoy seeing things to the end.
- You’re not afraid to say “no” and call things are the truly are.
- You take great joy in answering questions and solving the problems of our customers.
- You know how to really listen and have empathy for the customer’s situation.
- You’re great at answering emails and support tickets, and you’re not too bashful to get on the phone to work through customers’ issues in real time.
- You THRIVE on going the extra mile…even when it’s not asked for.
- You take pride in providing world-class support.
- You’re not afraid to help build our knowledge-base of answers to frequently asked questions.
- You possess technical adaptability in a constantly changing and expanding work environment.
- Most importantly… you have experience working remotely.
We’re a small tight, scrappy remote team focused on creating the most powerful SMS platform for businesses. And that’s where you come in. Our team works remotely, which means you can work from anywhere you’d like to.
How To ApplyClick Here to Apply